Política de envío

At Dope Alchemy Handcrafted, we aim to offer you the best shipping option. Every day, we deliver to hundreds of customers, ensuring that we provide the very highest levels of responsiveness to you at all times.

Due to the impact of COVID-19, your order may take longer than usual to ship. We are doing our best to counter this and would like to stress that delays, while unavoidable, are still rare. We are also taking all the necessary actions to ensure the health and safety of our community near & far.

WHEN WILL YOU SHIP MY ITEMS?

- All items are subject to a handling period before they are dispatched.

- 99% of orders leave the warehouse within 3-5 days of payment.

- We will notify you by email when your items have been

WHEN WILL I RECEIVE MY ITEM(S)?

Items shipped USPS First Class Mail should expect a delivery time of 3-5 from ship date. Items shipped USPS priority mail should expect a delivery date between 1-3 days from ship date.

WHERE ARE MY ITEMS COMING FROM?

Our fulfillment house is located in the United States of America

WHAT IS YOUR RETURN POLICY?

We have a 100% Satisfaction Guarantee.  If you are not satisfied with your purchase for any reason, please contact dopealchemy2020@gmail.com within 30 days of your purchase to arrange a return or replacement.

Items not received?

There are times when your order may have been marked as delivered from your mail carrier, while you have not physically received the item. In unfortunate cases like this it is neither the error of the seller or buyer. All packages shipped from our Dope Alchemy Handcrafted warehouse are USPS FIRST CLASS MAIL insured.

In the event you run into this problem please contact dopealchemy2020@gmail.com and we will support you with any documentation needed to support your claim with USPS Mail.

HOW CAN I CONTACT YOU?

You can contact us at dopealchemy2020@gmail.com We do our best to respond to all support inquiries within 24-48 hours.

100% REAL STONES

We only sell the highest quality products made from genuine stones.

SECURE ORDERING

Guaranteed safe checkout through all major credit cards or Paypal

HAPPINESS GUARANTEE

Unhappy with your order? Let us know within 30 days and we’ll take it back and refund you the cost!